Sign up for a valuable mini-series of webinars on three SuccessBLOCs: Onboarding, Escalation, and Adoption
Join our VP of Product Management, Ravit Danino, and Mark Fordham, Senior Vice President of Customer Success at Totango, for an in-depth look at a groundbreaking, modular, concept in customer success, starting with the basics and moving all the way up to building your own SuccessBLOCs!
DESCRIPTION OF THE WEBINARS
Webinar on Oct. 25th, 2018
Onboarding - Onboarding New Customers and Users for Seamless Product Adoption Using Spark
Onboarding new customers is a critical milestone in any customer journey. Learn how Spark can dramatically improve the new customer onboarding journey that will delight end users and enable a consistent and efficient experience.
Webinar on Nov. 1st, 2018
Escalations - Leveraging Spark to Accelerate Customer Resolution Time and Increase Customer Satisfaction
Detecting, acting on and resolving customer escalations are a part of the Customer Success journey. Learn how Spark can help you dramatically improve the customer experience and reduce friction and frustration along the way.
Webinar on Nov. 8th, 2018
Adoption - Reveal Real-time Adoption and Visibility into your Customer Usage Patterns
Adoption is more than just usage. It’s helping your customer get the most out of your services. Learn how Spark can help you elevate insights to drive desired actions, helping your customer unlock additional value.
Register for the webinar today!